ServiceChannel CONNECT User Group
September 11–12, 2017    Las Vegas, NV

The Art of Business Influence

Communication techniques to build trust, success & connections

Communication expert, Mark Jeffries’ message is a simple, yet vital one – communication excellence leads to increased connections, trust & success.

The best news of all – we don’t have to do much to tilt the scales of perception in our favor – we just need to know how!

Mark presents a ‘toolbox’ packed with instantly useable techniques, ideas and methods designed to give you a smart, proven, communication-based approach to the challenges and opportunities you face every day.

His real-world, entertaining and common sense delivery – balanced with ready-to-apply ideas, memorable methods and valuable takeaways has impressed audiences around the world. Mark has now spoken in front of more than 100,000 people from a broad array of industries including IT, Aerospace, Marketing, Restaurants & Entertainment, Professional and Consulting Services, Healthcare, Pharmaceutical, Investment and Banking.

About the Speaker

Former Merrill Lynch stockbroker turned author and Keynote Speaker, Mark Jeffries, has become a trusted adviser and communications consultant to some of the world’s largest and most successful organizations. He speaks at and moderates conferences, summits, sales meetings, user forums and conventions all over the world for clients including IBM, Ernst & Young, SAS, HP, Zurich Insurance, Gartner, Microsoft, Royal Bank of Canada, Deltek & Bank of America.

With his depth of event experience, many of Mark’s clients now also use him as an an event consultant, working alongside the production team to create an event with audience appeal, a memorable impact and an effective message.

Dividing his time between The United States, Canada and Europe, Mark’s ideas, inspiration and guidance are sought across virtually all industries.