Our Story as a Facilities Management Software Company
ServiceChannel began in 1999 with the simple idea of transforming how facilities management professionals and their commercial contractor partners collaborate. At the time, facilities management was a swamp of paper, processes and protocols with no industry standard way of communicating and capturing data without a significant investment in infrastructure. This led ServiceChannel to create a cloud-based service automation and reporting platform where all participants, regardless of size or technical sophistication, could connect, collaborate efficiently, and benefit from the experience. Today, ServiceChannel helps more than 450 brands to manage the performance of over 50,000 service providers across 20000 locations in 63 different countries. Our clients conduct millions of facilities management transactions and manage billions of dollars of invoices each year on ServiceChannel’s service automation platform, transforming the facilities industry one client at a time.
Our Vision for the Facilities Management Industry
We will transform the commercial facilities management industry with a modern, global online marketplace that provides unprecedented transparency, efficiency, automation, and insight to all its participants.
OUR PEOPLE & OUR CULTURE
ServiceChannelers have a relentless dedication to innovation. We believe that the old way is often in the way, so we look for creativity in every candidate we meet. Our people question, not follow, the status quo. And when it comes to customers, our support teams are driven to provide answers, not inquiries, enabling our clients to focus more on the big picture and to add value to their own organizations. We take pride in the success of your business and do everything we can to help make that happen.
SERVICECHANNEL PROUDLY SUPPORTS