Convenience Store Industry Insight Report
We’ve learned from our years of experience in working with C-Store repair & maintenance programs
There are over 150,000 convenience store (“C-Store”) and fuel retailing locations in the US (one for every 2,100 people!), each with the focus on being fast, friendly and clean. In a landscape of never-ending consumer alternatives, these facilities need to be in top working condition all the time.
As competitive pressures increase, some C-Stores are offering a broader range of services including quick-serve restaurants, coffee islands, financial services kiosks and even showers. Maintenance issues like store and grounds appearance, as well as cleanliness are becoming more of a factor in consumers’ decisions. Thus, while C-Stores are becoming larger and supporting more and increasingly complex equipment, it’s become imperative that they be better maintained.
ServiceChannel has built its platform to handle just these types of problems for C-Stores.