Analytics, Visualization and Business Intelligence Platform
for Multi-Site Enterprises and Organizations
How Our FM Reporting Business Intelligence Works
ServiceChannel Analytics Standard, powered by GoodData business intelligence technology, delivers impactful, visual-based analytics with historical, current and predictive views of business operations.
Specifically built for companies managing multi-site locations, Analytics Standard includes financial, operational and strategic visualization dashboards that lead to more effective decision-making. Gain visibility into service data across all trades, categories, locations and contractors to find answers to business-critical questions within minutes.
How It Helps
Reduce spend through actionable invoice and spend insights
Subscribe to, print and share reports with business partners or anyone in your organization
Follow Best Practices
Compare pricing across contractors and benefit from best practices reporting
Turn 'Big Data' into 'Smart Data'
Easily access, understand and analyze all your business data
Increase Business Performance
Drive efficiencies via a powerful set of operational dashboards
Grasp key trends, outliers, metrics and insights through an impactful array of graphical visualizations
Standardize service level expectations as well as KPIs used by the industry to measure performance and track costs
Navigate through Analytics Standard with ease because of its intuitive and logical design
Closely track your program spend by trade, location, provider, etc.
Identify opportunities to manage and reduce spend
ServiceChannel Analytics Standard powered by GoodData enables you to analyze Repair & Maintenance (R&M) spend and contractor performance, and drive improved results for your organization.
Learn insights from numerous standard reports, including:
R&M Program Analysis
- Work Order History by Spend or Volume
- Work Order Insights
- Invoice Spend Insights
Service Provider Analysis
- Send Reports
- Feedback Analysis
- Service Level by Trade Analysis
- Invoice Analysis by Trade
Trade and Category Analysis
- Invoice Total, Average by Trade
- Invoice Total, Average by Category
- Work Order, Proposal, Invoice Status Analysis
- Work Order Aging
- Invoice Analysis
- Committed Spend
- Work Order Volume
- Geographic Charts
- Work Orders by Region and Location
- Invoice Spend by Region and Location