Billion Dollar Investments to Establish Better Customer Experience Management

This is the third in a series of posts by Vernon Turner, globally recognized as one of the Top 50 IoT experts, focusing on the impact of emerging technologies across business processes. At one time, Read More

How The Habit Burger Drives Operational Savings Through Facilities Best Practices

Hungry? For some fries?  How about some facilities management best practices?  We have just the meal for you! Most organizations typically face a number of operational challenges in Read More

4 Common FM Mistakes and How to Avoid Them

Working in the thick of the facilities management action for many years, we’ve seen plenty of departments that could use improvement. This is unfortunate but understandable; FM is a Read More

The Recipe for the Retail Renaissance is to Include Entertainment & Dining

The popular story goes that most of the mixed cocktails we know about today, such as The Old-Fashioned, were born in the Prohibition Era because the bathtub gin and rotgut whiskey that the speakeasies Read More

Stay Up-to-Date: Recommended Facilities Management Resources

One point we make a lot is that the facilities sector is one in constant flux.  With new trends, regulations and emerging technology, there’s constant change faced by any FM professional. Read More

Key Metrics to Include in Contractor Performance Reviews

In the facilities management equation, there are two vital components: one is, or course, facilities managers. The other is contractors and service providers, without whom, facilities upkeep and asset Read More

Best LinkedIn Groups for Facilities Management Professionals

Facilities management no longer needs to be a siloed profession.  FMs and other professionals responsible for managing multiple locations are increasingly in the spotlight, and need to coordinate with Read More

How to Achieve EPA Compliance with Refrigerant Tracking Software

According to Section 608 of the Clean Air Act, emissions from the synthetic chemicals used as coolants –chlorofluorocarbons (CFCs), halons and hydrochlorofluorocarbons (HCFCs) – contribute to ozone Read More

13 Tips for Overcoming Facilities Management Post-Implementation Challenges

Whether facilities teams are responsible for managing ten locations or thousands, they sometimes can face issues with getting their entire organization onboard and fully engaged with their new service Read More

Spotlight on Customer Facilities Management Innovation

Another heavily read section from our popular ebook, Facilities Management Survival Guide, focused on a number of particular innovations we’ve seen implemented at some of our clients. Often, Read More

Intelligently Connecting IoT Devices with Cloud Computing for Facilities Management

This is the second in a series of posts by Vernon Turner, globally recognized as one of the Top 50 IoT experts, focusing on the impact of emerging technologies across business processes. In an Read More

5 Strategies for Attracting Millennial Talent to Facilities Management

According to Pew Research Center, millennials are now the largest generation in the labor force with 35% of participants. That means that, as of 2017, 56 million millennials were working or looking Read More

Get Up Close & Personal with the Latest Facilities Technology: The Top Three Industry Events to Attend this October

Searching for the top facilities management events to attend this October? We’ve found the top three conferences on both the East and West coasts as well as Canada, that will help you stay connected Read More

Setting the Record Straight: 3 Facilities Management BIM Myths

Building information modeling (BIM) should be high on facilities managers’ agendas, but data shows that not enough facilities managers are leveraging it to its fullest capabilities. Why? Most likely Read More

Facilities Management Just Can’t Cool Down: Highlights From Day Two at ServiceChannel TRANSFORM

If you wanted to be in the heat of the ‘facilities’ action, Scottsdale’s been the place to be this week.  With temps cooling down to a double-digit 99(!), the ServiceChannel community did its best to Read More

Where Are the Hottest Facilities Managers Today?  Highlights From Day One at ServiceChannel TRANSFORM

If you want to find the hottest FMs, there’s one place to be - the Valley of the Sun, or specifically Scottsdale, AZ.  With temps hovering close to triple digits, the real heat in the facilities Read More

How Multi-Site Retailers Are Using BMS & IoT to Improve Efficiency and Comfort

ServiceChannel works with a range of partners in adjacent solution categories, bringing best-of-breed capabilities to the facilities management ecosystem. This is the next in a series of guest posts Read More

How Does A Service Automation Platform Improve Customer Engagement?

This is the first in a series of posts by Vernon Turner, globally recognized as one of the Top 50 IoT experts, focusing on the impact of emerging technologies across business processes. Field Read More

Top Six Reasons You Don’t Want to Miss TRANSFORM User Conference

As summer vacations end, the kids go back to school and it starts getting a little cooler (hopefully!), we encourage you to make plans for the fast approaching ServiceChannel TRANSFORM User Conference Read More

How to Create Actionable Facilities Management Reports

For modern facilities managers, information is vital. Gone are the days when decisions were made on gut instincts; now, the key to making effective FM decisions is intelligent data. The problem is, Read More