ServiceChannel’s Partner Community Is Robust and Responsive.
Together We Deliver the Best in Facilities Management Technology.

The ServiceChannel Service Automation Suite provides open Application Programming Interfaces (APIs) that enable integration to and from leading technology partners. ServiceChannel seamlessly integrates an array of best-of-breed technologies with its comprehensive facilities management platform, providing the flexibility to meet any client-specific requirements.

This includes everything from Internet of Things (IoT), commercial refrigerator monitoring, energy management, food monitoring and safety, gas tank monitoring and dispensing, site inspections, tax-rate validation, and workplace planning.

ServiceChannel Partners

Our ecosystem incorporates two groups of partners:


Technology Partners

By using ServiceChannel’s APIs, our Technology Partners seamlessly integrate specific products to our SaaS platform for an even more robust facilities management software solution.


Solution Partners

Customers gain access to a more comprehensive solution for their organization by using both the partner’s technology and the ServiceChannel Service Automation Suite in a combined solution.

Technology Partners


Ariba is an SAP company. Every day, Ariba helps its customers find opportunities to cut costs, reduce risk, and grow revenue through better collaboration with trading partners. Ariba enables that collaboration through the Ariba Network — a cloud-based community where you’ll find buying, selling, and managing cash to be as easy as using Amazon, eBay, and PayPal.

Astea International

Astea International is a global provider of end-to-end service management software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management, and mobile workforce management and optimization.

Intelligent Data Systems (IDS)

For more than 30 years Intelligent Data Systems has been working with retail, facility maintenance, framing, and motor coach industries in designing and implementing the most advanced computer software technology available.

JD Edwards

Oracle’s JD Edwards World single platform solution enables better collaboration both within and outside your business network. Very large, large, medium, and small companies around the globe trust their business to run on JD Edwards, because of its low total cost of ownership, stability, and breadth of products.


KEY2ACT delivers innovative field service solutions that streamline operations from the sales to field to accounting, arming customers with the insight they need to do their work more proactively, productively, and profitably.

Microsoft Dynamics

Microsoft Dynamics offers a full range of software focused on delivering business insights that matter to both you and your customers, from customer relationship management (CRM) software to enterprise resource planning (ERP), from supply chain management to business intelligence and reporting.


Oracle offers an optimized and fully integrated stack of business hardware and software systems.

Oracle’s PeopleSoft

Oracle’s PeopleSoft applications provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership.


QuickBooks is Intuit Inc’s set of software solutions designed to manage payroll, inventory, sales, and other needs of a small business. The software’s features include marketing tools, merchant services, product and supplies, and training solutions. is the world’s largest provider of customer relationship management (CRM) software. Its industry-leading CRM platform has become the world’s leading enterprise cloud ecosystem.

SAP Finance

SAP SE is the world leader in enterprise software and software-related services.


ServiceChannel has received certification of its application with ServiceNow, available now in the ServiceNow Store. Certification by ServiceNow is only granted to apps available in the Store and signifies that the ServiceChannel Facilities Management app has successfully completed a set of defined tests focused on Now Platform security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of ServiceChannel with ServiceNow.

The ServiceNow Store is the exclusive source for Now Certified apps from ISV Technology Partners that complement and extend ServiceNow and accelerate time to value for customers.

Solution Partners


Avalara, Inc., is a leading cloud-based software platform provider that delivers a broad and growing array of compliance solutions related to sales tax and other transaction taxes, such a value-added tax. Avalara helps businesses of all sizes achieve compliance by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Canary Compliance

Canary Compliance lowers the cost and complexity of underground storage tank compliance management for the retail fuels industry through a powerful combination of connected hardware and intelligent software. Canary’s IoT-enabled hardware provides the industry’s most reliable remote internet connection, giving tank owners unprecedented visibility and control over gas station operations (e.g. compliance, inventory, etc.) while reducing compliance risk and liability.


ECOFIT is the fitness industries leading IOT provider. Using a proprietary, long-range wireless protocol and sensors designed specifically for gathering fitness equipment data, ECOFIT provides facilities with critical real-time insights and automated data services.

Energy Control Consultants

Founded in 1978, Energy Control Consultants, Inc. (ECCI) has deployed and currently maintains a secure network of 80 million square feet of facilities in North America for compliance to environmental IAQ standards, energy and maintenance management. Our licensed, professional engineering firm can design and install a turn-key facility control system platform that integrates a variety of manufacturers in security, fire, energy management and control systems. Our solutions connect all systems and software into one centralized user-interface for diagnostics, live values, and trend analysis.


GridPoint is a smart buildings technology leader that makes site optimization simple. GridPoint’s platform provides visibility into facility operations to help customers automate and control sites, lower energy spend and proactively manage day-to-day operations.

Phoenix Energy

Phoenix Energy Technologies has been managing thousands of retail locations for multi-site national accounts for over 12 years, and most recently joined as one of the Duke Energy commercial portfolio companies in the fourth quarter of 2015. Phoenix Energy Technologies combines industry expertise and workflow optimization paired with the capability of connecting to buildings without additional hardware. Phoenix Energy brings together utility, maintenance and operational data into a standardized, web-based platform.

Powerhouse Dynamics

Powerhouse Dynamics uses cloud-based controls and analytics to deliver enterprise-wide energy and operational efficiencies to portfolios of small commercial facilities, including restaurants, convenience stores, retailers, and others. The award-winning SiteSage® platform connects, monitors, analyzes, and controls equipment to enhance performance, provide operational transparency, and reduce energy expenses.


SpaceIQ is a technology company founded to transform every workplace from a cost center into a competitive advantage. The SpaceIQ workplace management platform is a smart IWMS/CAFM solution with a suite of powerful and easy-to-use workplace optimization features such as space planning, move management, real estate forecasting and more, helping companies of any size to increase engagement, fuel productivity and reduce costs through operational efficiency and centralized visibility.


SwiftComply makes it easy for kitchen managers to stay compliant with local regulations. We collect and organize compliance documents online and submit them to the regulator for verification. SwiftComply eliminates paperwork, saves time and guarantees compliance for hospitality businesses.


TempAlert, a Digi Smart Solution, transforms how organizations sense, monitor, and make decisions. Using the Internet of Things (IOT), TempAlert changes the way organizations approach compliance, quality, and efficiency. TempAlert automates monitoring for food safety, pharmacy safety, product quality, and preventative equipment maintenance. Today, TempAlert has earned the trust of the most critical government, commercial, and non-profit institutions in the world. Our systems enable real-time sensor-driven decisions at over 2,000 organizations in 75 countries.

Titan Cloud Software

Titan Cloud Software is the fuel industry’s leading cloud platform with a comprehensive suite of over 50 modules, apps, equipment and service connectors for fuel analytics, environmental compliance, and facility maintenance. Helping the fuel industry manage risk and fuel profit, Titan solutions provide continuous monitoring of fuel inventory, deliveries, alarms, variance, meter drift, flow rates, facility compliance data, and much more.