Brand Uptime is a new way to think about your physical infrastructure and the impact it has, positive or negative, on overall company performance. Infrastructure and how it’s perceived, whether or not it’s an accurate perception, directly leads to how a customer experiences your brand. And that experience correspondingly on corporate results.
In this White Paper you will Learn
What Brand Uptime is and Why it is Important
The Relationship Between Store Uptime and Brand Uptime
What can impact your Brand Uptime
If your Brand Uptime is at Risk
“When there’s a poor brand perception due to customer touchpoints that fail to meet expectations, you’re putting your company at a significant competitive disadvantage.”