Facilities Management Software for Retailers

From our first client in 1999 to more than 450 today, ServiceChannel has continuously driven innovation in retail facility management.

Every retailer is different, so we’ve developed flexible, configurable facilities management solutions that address the needs of every segment of retail.

ServiceChannel’s Service Automation Suite helps retail facilities managers create work orders, hire experienced contractors, oversee repair and maintenance work, submit payments, and review service work efficiently and at low costs across numerous locations. The time and money saved using ServiceChannel let’s retail managers focus on what’s most important- serving customers.

For retail, your facilities represent your brand. Make sure your customers get the right impression.

“From finding and qualifying contractors to managing labor and supplies all the way through final payment, ServiceChannel is a complete solution: part CMMS and part e-procurement.”

Facilities Sourcing Manager

Select Retail Industry Repair & Maintenance Data

The retail industry requires many types of maintenance and repair. We conducted an analytical survey to determine what needs retail facilities managers are placing work orders for and where they are spending money.

Top 5 Trades by Workorders

Top 5 Trades by Spend

Top 5 Maintenance Trades by Spend

Top 5 Repair Trades by Spend

Top Trade by Spend by Season

*All data provided by ServiceChannel Custom Analytics 2015

Select Retail Clients