Fixed Asset Depreciation SoftwareAsset Manager

Facility Asset Management Software Means Greater Visibility & Reduced TCO

How Asset Manager Works

ServiceChannel Asset Manager works seamlessly with Work Order Manager to provide visibility into the details of all physical assets, including work history and maintenance, across locations within multi-site enterprises. Our facility asset management software tracks and drives compliance on capital equipment within your facilities, specifically tracking service requests, warranties and service providers for each piece of equipment.

With fixed asset management software, your organization can determine whether to invest in repairs or replace an asset based on Total Cost of Ownership (TCO) and depreciation analysis. Most companies lose up to 34% of potential warranty savings from leakage and unnecessarily paying for repairs. Asset Manager helps to avoid excess spend for an immediate improvement to your company’s bottom line and your operations.

Benefits of ServiceChannel Asset Manager

All-Inclusive: Comprehensive database details the location, age, condition, warranty and service requests for all fixed assets across all locations

Visibility: An accurate picture of assets to repair, maintain or replace

Cost-Efficiency: Improves warranty entitlement and prevents warranty leakage

Decrease Spend: Avoid overtime repair costs on emergency work orders and eliminate repair expenses on equipment under warranty

Minimize Errors: Each piece of equipment can be uniquely identified for assurance that the correct item is being worked on

Lower TCO: Clarity into maintenance spend for each asset and when it is time to replace

Insights: Identify equipment repair trends or patterns, such as brands with higher than average repair calls or costs

Financial: Build accurate capital budget forecasts with greater insight into asset age, condition and remaining useful life

Quality of Service: Enhance customer experience by minimizing the risk of equipment failures

How It Helps

Reduce Costs

Improve warranty entitlement and prevent warranty leakage by eliminating repair expenses on equipment under warranty

 

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Gain Asset Visibility

Create a more accurate picture of assets to repair, maintain, and replace to lower TCO

 

Improve Financial Decisions

Build accurate budget forecasts with greater insight into asset age and condition

 

Boost Quality of Service

Enhance customer experience by reducing risk of equipment failures and related emergency work orders

Asset Manager Features

Equipment Tracking

Maintain records for each asset by make, model, serial number, and any custom attributes

Useful Life Analysis

Understand asset life to make better repair/replace decisions

Equipment Uptime Reporting

Analyze equipment uptime/downtime trends and exceptions by work orders

Warranty Management and Tracking

Monitor warranties for all assets

Depreciation Tracking

Track assets’ original value, condition, and life expectancy

Location Mapping

Link each asset to a physical location

Asset Spend Alert

Automatically send notifications when equipment spend levels reach preset thresholds or exceed historical costs

Customer Use Case

A global retail brand and a national drugstore chain realized that significant repair & maintenance expenses were being incurred despite the applicable parts and labor being covered by warranty.  Without a systematic approach to warranty management, dollars were being wasted.

With ServiceChannel Asset Manager, each benefited from easier identification of repairs that fell under manufacturer or contractor warranty.  Both companies reduced expenses by having to pay for fewer repairs, increasing warranty-covered spend by up to 30% each.

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