ServiceChannel SupportServiceChannel Support

Tap Into Our Experts’ Knowledge

ServiceChannel Provides Expert Resources To

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Answer your questions

Guide you through our facilities management software

Support your successful implementation

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Maximize the value you get from the ServiceChannel platform

Select the Package That Meets Your Needs

Service Essentials

For Service Automation Essentials customers

INCLUDES:

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Application Support via email and live chat

OPTIONAL:

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Premium Application Support via email, live chat, and phone

Service Professional

For Service Automation Professional customers

INCLUDES:

Z

Premium Application Support via email, live chat, and phone

Z

Named Customer Success Manager – your connection to getting maximum utility from our facilities management software

Z

Named Account Manager – your contact for the latest software products and features

OPTIONAL:

Instant Online Support

ServiceChannel products are intuitive and easy to use, but sometimes you need a little help. ServiceChannel University (SCU) refreshes knowledge, provides tips, and gets into the details.

Facility managers and other professionals can learn how to manage work orders, RFPs, locations, dashboard users, and reports. Contractors and Service Providers also can learn how to conduct their business on the Service Automation and Fixxbook systems.